What is Server Tickets?

Server Tickets is a powerfull and easy to use ticket system. Players can create tickets if they got any trouble on the server.

How does it work?

When a player is in trouble or when he/she has a question then they can create a ticket. They use a simple command for it. When the ticket is created the system will automaticly prevent any more tickets of that player. On this moment all the staffmembers will get a notification that there is a new ticket.

The staff can now claim the ticket. As soon as the ticket is claimed , a private chat channel will start. The claimer and the ticket creator are now in a private chat channel so everything being said is 100% private.

When the player is creating the ticket the plugin will also save his/her location where the ticket was created and the claimer of the ticket can use a command to teleport to this specific ticket. When the everything is done, the staffmember can typ /close to close the ticket. Both of you are now out of the private chat channel.

Permissions and commands

Command	Function	Permission
/ticket	Open up the help menu	tickets.help
/ticket create <subject> <reason...>	Create a new ticket	tickets.create
/ticket list	Show list of all open tickets	tickets.list
/ticket teleport	Teleport to location where ticket was created	tickets.teleport
/ticket claim <user>	Claim a ticket	tickets.claim
/ticket info <user>	Show more info about the ticket	tickets.info
/close	Close the ticket	tickets.close

How to install

Download servertickets.jar
Put the .jar in your plugins folder
Restart your server
Done!

Why should I use this plugin?

You can teleport to the location where the ticket was created
Staff get a clear notification when a ticket is created!
Private chat channel between ticket creator and staff
Easy to-use
Auto-removing ticket when player is leaving the server!

Pictures

pictures

Discovered bugs

It is showing the message "Ticket was removed because player went offline" even when the player has no ticket! (fixing in progress)