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Server Tickets

Server Tickets

What is Server Tickets?

Server Tickets is a powerfull and easy to use ticket system. Players can create tickets if they got any trouble on the server.

How does it work?

When a player is in trouble or when he/she has a question then they can create a ticket. They use a simple command for it. When the ticket is created the system will automaticly prevent any more tickets of that player. On this moment all the staffmembers will get a notification that there is a new ticket.

The staff can now claim the ticket. As soon as the ticket is claimed , a private chat channel will start. The claimer and the ticket creator are now in a private chat channel so everything being said is 100% private.

When the player is creating the ticket the plugin will also save his/her location where the ticket was created and the claimer of the ticket can use a command to teleport to this specific ticket. When the everything is done, the staffmember can typ /close to close the ticket. Both of you are now out of the private chat channel.

Permissions and commands

CommandFunctionPermission
/ticketOpen up the help menutickets.help
/ticket create <subject> <reason...>Create a new tickettickets.create
/ticket listShow list of all open ticketstickets.list
/ticket teleportTeleport to location where ticket was createdtickets.teleport
/ticket claim <user>Claim a tickettickets.claim
/ticket info <user>Show more info about the tickettickets.info
/closeClose the tickettickets.close

How to install

  1. Download servertickets.jar
  2. Put the .jar in your plugins folder
  3. Restart your server
  4. Done!

Why should I use this plugin?

  • You can teleport to the location where the ticket was created
  • Staff get a clear notification when a ticket is created!
  • Private chat channel between ticket creator and staff
  • Easy to-use
  • Auto-removing ticket when player is leaving the server!

Pictures

pictures

Discovered bugs

  • It is showing the message "Ticket was removed because player went offline" even when the player has no ticket! (fixing in progress)

The Server Tickets Team

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