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Description:

The AdvancedSupport-Plugin contains two main features.
At first the FastSupport where you can order support and all online supporter will be informed.
and secondly the TicketSystem where you can create, delete and manage your tickets

Instalation:

Download the plugin
Put it in your plugin folder
Reload or reesrt your server
Check with /plugins if the plugin is loaded

Commands:

Fast Support

User:

/support [question] - All supp's will be informed

Ticket System

User:

/ticket - Lists all commands
/ticket list - Lists all your tickets
/ticket create - Create a new ticket
/ticket remove [ID] - Removes a ticket

Supp's:

/ticket listopen - Lists all open tickets
/ticket edit [USER] [ID] (ANSWER) - Handles a ticket

General

Supp's:

/advancedsupport - Reloads messages and the prefix from the config

Permissions:

support.user - Access to user commands
support.mod - Access to supp commands

Config:

ConfigVersion:  1.2
Prefix:  "&7[&bSupport&7]&8  \xbb  "
Messages:
    Tickets:
        EnterQuestion:  '&7Please  type  your  question  in  the  chat'
        YourTickets:  '&a&oYour  tickets'
        NoTickets:  '&7You  don''t  have  any  tickets'
        TicketRemoved:  '&7Ticket  removed'
        TicketEdited:  '&7Ticket  edited'
        UndoneTickets:  '&7There  are  some  undone  tickets'
        TicketCreated:  '&aTicket  created'
        TicketListHint:  '&7With  &e&o/ticket  list  &7you  can  check  your  tickets  state'
        WrongLayout:  '&cYour  ticket  may  not  begin  with  a  #'
        TicketDone:  '&aDone'
        TicketUndone:  '&cPending'
        UnknownID:  '&cUnknown  Ticket-ID'
    Support:
        NeedHelp:  '&6The  player  &c&o%PLAYER%  &6needs  support!'
        PlayersQuestion:  '&6His  question:  &c&o%QUESTION%'
        AnswerHint:  '&6Answer  him  with  &c&o/msg  %PLAYER%'
        ContactingSupp:  '&aA  supporter  got  contacted'
        NoSuppOn:  '&cThere  is  no  online  supporter'
    General:
        NoPerms:  '&cYou  don''t  have  enough  perms'
        Seperator:  '&8&m-=-=-=-=-=-=-=-=-=-=-=-=-=-'

Tutorials:

If you have made a Tutorial to this plugin you can send me it per pm

ToDo-List:

✔ ~~Config-File for Plugin-Prefix and massages~~
MySQL-Support for Server-Networks
... you can send me more idears ...

Support: [German only]

Wenn ihr irgendwelche Problehme mit Bukkit-Plugins habt oder sonst etwas,
helfe ich euch gerne :D Ts: ts.SkampsCraft-Network.de

Milestones:

5 Downloads ✔
10 Downloads ✔
20 Downloads ✔
30 Downloads ✔
40 Downloads ✔
50 Downloads ✔
60 Downloads ✔
70 Downloads ✔
80 Downloads ✔
90 Downloads ✔
100 Downloads ✔
150 Downloads ✔
250 Downloads ✘
500 Downloads ✘
1000 Downloads ✘

Official Servers:

PM me if u use this plugin and I'll add u to this list :)
<sub>I'm german so sorry for any misspelling</sub>