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HyTickets

HyTickets is a Hytale server plugin that lets players open, view, and close support tickets, while staff can manage all tickets, reply, assign, and teleport to reported locations. Includes optional Discord integration.
Install via App

File Details
DownloadInstall

HyTickets-1.1.0.jar

Bywinglessraven
  • R
  • Jan 27, 2026
  • 18.00 MB
  • 28
  • Early Access

File Name

HyTickets-1.1.0.jar

Supported Versions

  • Early Access

Added Discord integration.

  • Thread-per-ticket: one embed + one thread per ticket in a configured channel
  • Buttons on the embed: Take / Reply / Close
  • Slash commands: /ticket view <id> and /ticket list [status] [assigned]
  • Account linking: /hytickets link in-game + /link <code> in Discord
  • Role-gated: only allowed role IDs can use buttons/commands
  • Auto-updating embeds and thread event lines for ticket changes
  • Automatic flatfile -> MySQL migration for Discord mappings when switching storage type

Config

  • Discord.Enabled: enable the Discord module
  • Discord.BotToken: bot token
  • Discord.GuildId: guild where slash commands are registered
  • Discord.TicketChannelId: channel for ticket embeds/threads
  • Discord.AllowedRoleIds: comma/space-separated role IDs allowed to use buttons/commands
  • Discord.StorageType: FLATFILE_JSON or MYSQL
  • Discord.FlatfilePath: JSON file for Discord mappings
  • Discord.MySql.*: MySQL settings for Discord storage
  • Discord.LinkCodeExpiryMinutes: link code expiry
  • Discord.EmbedColor: hex color (e.g., 2B90D9)
  • Discord.EmbedFooter: footer text
  • Discord.EmbedIncludeLocation: include world/coords in embed

Discord Commands

Requires allowed role + linked account

Command Description
/link <code> Link your Discord account to Hytale.
/ticket view <id> View ticket details and thread link.
/ticket list [status=open/closed] [assigned=me/any] List tickets with filters.

Discord Setup Notes

  • The bot needs permission to View Channel, Send Messages, Create Public Threads, and Send Messages in Threads in the ticket channel.
  • All Discord button/command actions require a linked account. Use /hytickets link in-game, then /link <code> in Discord.