Take A Number

By
_ForgeUser7510882

Take A Number, The simple help ticket system for bukkit.

Download

tan example

tickets

takeanumber

Description

TakeaNumber

Description:

Take A Number Is a simple efficient help ticket system. It allows server staff to easily and effectively review edit and take in game help tickets.
It's as simple as "/ticket someone griefed my house" The server staff with the proper permissions can then check and take thus ticket.

Installation:

Download the .jar
Place the .jar in your plugins directory
Restart the server

Configuration:

Default

ShowTicketsOnJoin: true
NotifyAdminOnTicketClose: true
MaxTickets: 5
ResolvedTicketExpiration: 7
DateFormat: "dd/MMM/yy HH:mm"
AlwaysLoadTickets: true

Name	Description
ShowTicketsOnJoin	If set to true, players with the tan.admin permission will see the current open help tickets upon entering the server.
NotifyAdminOnTicketClose	If set to true, players with the tan.admin permission will recive an ingame message when a ticket has been closed.
MaxTickets	The number of tickets a player can make.
ResolvedTicketExpiration	The number of days before a resolved ticket will expire.
DateFormat	Configurable date format of the tickets.
AlwaysLoadTickets	If set to true, this setting avoids keeping the tickets in memory and reads and write to yaml directly. (not officiant, but good for cross server ticket system)

Command	Description	Aliases

/ticket-help	Help Menu.	tickethelp, tan
/ticket-open (description)	Open a help ticket.	ticket, report, rpt, tkt
/ticket-list	Review help tickets	tickets
/ticket-check (#)	Check a help ticket.	checkticket
/ticket-visit (#)	Teleport to a help ticket.	visitticket, ticket-tp, tpticket
/ticket-reply (#)	Reply to a help ticket.	replyticket
/ticket-take (#)	Take a help ticket.	taketicket
/ticket-resolve (#)	Resolve a help ticket, starts the expiration time.	resolveticket
/ticket-delete (#)	Delete a help ticket, not letting it expire.	deleteticket