HelpRequest

HelpRequest

Version: 1.3

If you would like to see this in action, logon to our Minecraft server at: minesrv.almuramc.com

Overview

HelpRequest is the first of its kind in-game, GUI based Help Desk / Ticketing system. Users can send in-game requests to Admins for whatever they may need assistance for. Features a nice alerting system to signal an Admin when a user needs assistance. Tracks the username, time, location, world, subject and request message directly from our in-Game GUI based Request system.

How to Use?

Currently once you install the HelpRequest plugin into your servers plugin directory it will automatically appear when a user presses F6 or what ever keybind you currently have configured.

Configuration

The Configuration is as follows:

Admins:
- Notch
- Jeb_
HOT_KEY: KEY_F6

Admins: list of Admins to receive notifications of new requests added. Hot_Key: Default Keybind for opening HelpRequest.

Commands

/HelpRequest = Opens Help Request GUI.

Permissions

HelpRequest.use = Allows users to use Help Request, create and edit their own requests. HelpRequest.admin = Allows Admins to view/edit/delete all requests.

Dependencies

• Spoutcraft Client
• SpoutPlugin