871 - ticket autosubscription for author
Please provide an option for a ticket author to be auto-subscribed to their own tickets regardless of their subscription status for the project they are reporting on.
| User | When | Change |
|---|---|---|
| Ackis | Fri, 27 Mar 2009 19:44:53 | Changed component from None to Subscriptions |
| Ackis | Mon, 02 Mar 2009 15:57:19 | Changed component from None to Subscriptions |
| Ackis | Tue, 06 Jan 2009 18:44:20 | Changed assigned to from None to Kaelten |
| ddumont | Thu, 06 Nov 2008 19:13:06 | Create |
- 5 comments
- 5 comments
Facts
- Last updated on
- 19 Oct 2009
- Reported on
- 06 Nov 2008
- Status
- New - Issue has not had initial review yet.
- Type
- Enhancement - A change which is intended to better the project in some way
- Priority
- Medium - Normal priority.
- Component
- Subscriptions
Reported by
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- #5
ddumont Mon, 22 Jun 2009 19:08:13Agreed.
The intent of this ticket was to get an auto-subscription of the ticket for the author of the ticket, not the author of the project it was assigned in.
- #4
mikk Tue, 09 Jun 2009 01:18:13VERY important feature for any ticketing system, IMNSHO. I want it both as a project admin and as a user (of other projects).
As a user, I'm currently stuck with monitoring the whole project for ticket updates, when I really only want to see updates on my own ticket.
As an admin, I'm frustrated because I don't get responses to my followup questions.
- #3
BWMerlin Tue, 24 Feb 2009 16:05:27I agree that user should be subscribed to tickets they create (or at least have a little check box to subscribe like forum software provides) and it should inform the user of ticket status changes (fixed, invalid etc) as well as comments made on that ticket (such as the author requesting additional information).
This should further be expanded to allow subscribing to individual tickets rather then all tickets for a project as tickets can already exists for a bug report but you still wished to be informed about changes to that ticket (once again author request more information or a work around maybe posted).
- #2
Tuhljin Tue, 13 Jan 2009 23:44:44I agree with Adirelle. In other words, not only should you be able to subscribe (or unsubscribe) to a specific ticket (and not be subscribed to all tickets for that project), there should be a user option that is enabled by default that auto-subscribes you to tickets that you create.
- #1
Adirelle Tue, 23 Dec 2008 16:13:58Actually this ticket title should better read: "auto-subscription for ticket reporter".
I think this should work as an opt-out: have the ticket reporter auto-subscribed at ticket creation and let him have the possibility to unsubscribe. Too many reporters just create a ticket then forget it, never replying to author asking for more information.