3774 - addons do not work....
Submitted Via
Curse Client 4.0.1.18, Microsoft Windows NT 6.1.7600.0
Description
i have curse client 4.0 installed and my main addon is quest helper, it installed fully and is shown on my curse client but isnt on my game.
User Settings
ApplicationUpdatePreference: Automatic
AutoLogin: True
AutoStart: True
CloseToTray: True
CollectHardwareProfile: True
CondenseAddonListing: False
ContentWindowHeight: 400
ContentWindowLeft: 0
ContentWindowTop: 0
ContentWindowWidth: 600
HasSeenWelcome: True
InstallDesktopShortcut: True
LatestPatchNotesShown: 4.0.1.18
LaunchMinimized: False
LaunchTrayed: False
MainWindowHeight: 550
MainWindowLeft: 95
MainWindowState: Normal
MainWindowTop: 87
MainWindowWidth: 860
MaxSimultaneousDownloads: 3
NotificationWindowHeight: 450
NotificationWindowLeft: 164
NotificationWindowTop: 176
NotificationWindowWidth: 720
OfferToShowPatchNotes: True
ReduceFramerate: False
RememberPassword: True
ShowSidebar: True
ShowToolbarLabels: True
SoftwareModeRendering: False
StartGameAutoTray: False
Theme: CurseBlackNative
UpdateFrequency: 01:00:00
UpgradeRequired: False
System Information
Display Resolution: 1024 x 768
Display DPI: 96 dpi, 96 dpi
Incompatible Processes
None
Game Configuration
Game Type: World of Warcraft
Game Path: C:\Users\Public\Games\World of Warcraft\
Addon Path: C:\Users\Public\Games\World of Warcraft\interface/addons
Has Sufficient Permissions: True
Is Valid: True
Is Enabled: True
Folder Count: 29
Addon Count: 1
Scanning Security Exceptions: 0
Scanning Unknown Exceptions: 6
Scanning Empty Directories: 23
Scanning Directories Not Found: 0
Time Details
UTC Time: 11/30/2009 5:04:21 PM
Local Time: 11/30/2009 12:04:21 PM
Timezone: Eastern Standard Time
Daylight Savings Time: False
Log Data
No application updates are available.
Checking for addon updates...
CFingerprintManager - GetFileSystemInfos Unknown Exception: Type: System.UnauthorizedAccessException
Message: Access to the path 'C:\Users\Public\Games\World of Warcraft\interface\addons\Cartographer3' is denied.
Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFileSystemInfos(String searchPattern, SearchOption searchOption)
at Curse.CurseClient.Common.CFingerprintManager.ScanFolder(DirectoryInfo pFolder)
CFingerprintManager - GetFileSystemInfos Unknown Exception: Type: System.UnauthorizedAccessException
Message: Access to the path 'C:\Users\Public\Games\World of Warcraft\interface\addons\Cartographer3_InstancePOIs' is denied.
Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFileSystemInfos(String searchPattern, SearchOption searchOption)
at Curse.CurseClient.Common.CFingerprintManager.ScanFolder(DirectoryInfo pFolder)
CFingerprintManager - GetFileSystemInfos Unknown Exception: Type: System.UnauthorizedAccessException
Message: Access to the path 'C:\Users\Public\Games\World of Warcraft\interface\addons\Cartographer3_Notes' is denied.
Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFileSystemInfos(String searchPattern, SearchOption searchOption)
at Curse.CurseClient.Common.CFingerprintManager.ScanFolder(DirectoryInfo pFolder)
CFingerprintManager - GetFileSystemInfos Unknown Exception: Type: System.UnauthorizedAccessException
Message: Access to the path 'C:\Users\Public\Games\World of Warcraft\interface\addons\Cartographer3_Waypoints' is denied.
Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFileSystemInfos(String searchPattern, SearchOption searchOption)
at Curse.CurseClient.Common.CFingerprintManager.ScanFolder(DirectoryInfo pFolder)
CFingerprintManager - GetFileSystemInfos Unknown Exception: Type: System.UnauthorizedAccessException
Message: Access to the path 'C:\Users\Public\Games\World of Warcraft\interface\addons\CurseProfiler' is denied.
Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFileSystemInfos(String searchPattern, SearchOption searchOption)
at Curse.CurseClient.Common.CFingerprintManager.ScanFolder(DirectoryInfo pFolder)
CFingerprintManager - GetFileSystemInfos Unknown Exception: Type: System.UnauthorizedAccessException
Message: Access to the path 'C:\Users\Public\Games\World of Warcraft\interface\addons\QuestHelper' is denied.
Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFileSystemInfos(String searchPattern, SearchOption searchOption)
at Curse.CurseClient.Common.CFingerprintManager.ScanFolder(DirectoryInfo pFolder)
CGameInstance - No valid fingerprints were found in the folder at: C:\Users\Public\Games\World of Warcraft\
CUsageProfileManager - Save Error! Type: System.ServiceModel.CommunicationException
Message: An error (The request was aborted: The request was canceled.) occurred while transmitting data over the HTTP channel.
Stack Trace:
Server stack trace:
at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()
at System.ServiceModel.Channels.HttpOutput.Send(TimeSpan timeout)
at System.ServiceModel.Channels.HttpChannelFactory.HttpRequestChannel.HttpChannelRequest.SendRequest(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ClientReliableChannelBinder`1.RequestClientReliableChannelBinder`1.OnRequest(TRequestChannel channel, Message message, TimeSpan timeout, MaskingMode maskingMode)
at System.ServiceModel.Channels.ClientReliableChannelBinder`1.Request(Message message, TimeSpan timeout, MaskingMode maskingMode)
at System.ServiceModel.Channels.ClientReliableChannelBinder`1.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Security.SecuritySessionClientSettings`1.SecurityRequestSessionChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at Curse.CurseClient.Common.CServiceProxy.TryCall[T](CallDelegate`1 call)
at Curse.CurseClient.Common.CUsageProfileManager.CollectionWorker_DoWork(Object sender, DoWorkEventArgs e)
Type: System.Net.WebException
Message: The request was aborted: The request was canceled.
Stack Trace: at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
at System.Net.HttpWebRequest.GetRequestStream()
at System.ServiceModel.Channels.HttpOutput.WebRequestHttpOutput.GetOutputStream()
Checking for application updates...
No application updates are available.
Checking for addon updates...
CFingerprintManager - GetFileSystemInfos Unknown Exception: Type: System.UnauthorizedAccessException
Message: Access to the path 'C:\Users\Public\Games\World of Warcraft\interface\addons\Cartographer3' is denied.
Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFileSystemInfos(String searchPattern, SearchOption searchOption)
at Curse.CurseClient.Common.CFingerprintManager.ScanFolder(DirectoryInfo pFolder)
CFingerprintManager - GetFileSystemInfos Unknown Exception: Type: System.UnauthorizedAccessException
Message: Access to the path 'C:\Users\Public\Games\World of Warcraft\interface\addons\Cartographer3_InstancePOIs' is denied.
Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFileSystemInfos(String searchPattern, SearchOption searchOption)
at Curse.CurseClient.Common.CFingerprintManager.ScanFolder(DirectoryInfo pFolder)
CFingerprintManager - GetFileSystemInfos Unknown Exception: Type: System.UnauthorizedAccessException
Message: Access to the path 'C:\Users\Public\Games\World of Warcraft\interface\addons\Cartographer3_Notes' is denied.
Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFileSystemInfos(String searchPattern, SearchOption searchOption)
at Curse.CurseClient.Common.CFingerprintManager.ScanFolder(DirectoryInfo pFolder)
CFingerprintManager - GetFileSystemInfos Unknown Exception: Type: System.UnauthorizedAccessException
Message: Access to the path 'C:\Users\Public\Games\World of Warcraft\interface\addons\Cartographer3_Waypoints' is denied.
Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFileSystemInfos(String searchPattern, SearchOption searchOption)
at Curse.CurseClient.Common.CFingerprintManager.ScanFolder(DirectoryInfo pFolder)
CFingerprintManager - GetFileSystemInfos Unknown Exception: Type: System.UnauthorizedAccessException
Message: Access to the path 'C:\Users\Public\Games\World of Warcraft\interface\addons\CurseProfiler' is denied.
Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFileSystemInfos(String searchPattern, SearchOption searchOption)
at Curse.CurseClient.Common.CFingerprintManager.ScanFolder(DirectoryInfo pFolder)
CFingerprintManager - GetFileSystemInfos Unknown Exception: Type: System.UnauthorizedAccessException
Message: Access to the path 'C:\Users\Public\Games\World of Warcraft\interface\addons\QuestHelper' is denied.
Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption)
at System.IO.DirectoryInfo.GetFileSystemInfos(String searchPattern, SearchOption searchOption)
at Curse.CurseClient.Common.CFingerprintManager.ScanFolder(DirectoryInfo pFolder)
CGameInstance - No valid fingerprints were found in the folder at: C:\Users\Public\Games\World of Warcraft\
| User | When | Change |
|---|---|---|
| Adamar | Wed, 02 Dec 2009 13:20:38 | Changed status from New to Verified |
| avecat6906 | Mon, 30 Nov 2009 17:05:17 | Create |
- 1 comment
- 1 comment
Facts
- Last updated on
- 02 Dec 2009
- Reported on
- 30 Nov 2009
- Status
- Verified - QA has verified that the fix has worked.
- Type
- Defect - A shortcoming, fault, or imperfection
- Priority
- Medium - Normal priority.
- Reply
- #1
Adamar Wed, 02 Dec 2009 13:20:34This is due to your game folder permissions. Please set your security using the following instructions, then re-install QuestHelper.
After doing this, the folder permissions should look like this: